Privacy Policy

Who controls your personal data

The data controller for personal data collected through this website is Kilde Medic ApS, Kilde Medic ApS, company registration number DK29924708, Breddam 33, 3230 Græsted, Denmark.

Questions about this policy or about your personal data can be sent to info@kildemedic.com.

What information we collect

We only collect the information you actively provide, together with the limited technical data that is necessary to deliver the website.

• •Contact details and message content you submit in a form (for example name, company, email, telephone and your enquiry).
• •The product or subject your enquiry relates to, when it is included in the form.
• •Technical request data processed by our hosting provider in order to deliver and secure the website.

Contact forms

When you use the contact form we process the details you enter in order to answer your enquiry. The information is used for that purpose only.

Sales enquiries

Sales enquiries, including enquiries about diagnostic equipment, are processed so we can prepare an answer, a quotation or product documentation for you.

Distributor enquiries

Distributor and partner enquiries are processed to assess the enquiry and to contact you about a possible business relationship. Such enquiries are normally business contact information.

Newsletter and email

Where the website offers a newsletter sign-up, your email address is used only to send the newsletter you signed up for. You can unsubscribe at any time.

Website analytics

This website does not use third-party analytics, advertising or tracking scripts. We do not build visitor profiles and we do not track you across other websites.

Cookies and local storage

The website uses only technically necessary cookies and browser storage. Details are described in the Cookie Policy.

Legal basis for processing

• •Our legitimate interest in answering enquiries and in operating and securing the website (GDPR Article 6(1)(f)).
• •Steps taken at your request prior to entering into a contract, for example a quotation (GDPR Article 6(1)(b)).
• •Your consent, where consent is asked for, for example a newsletter sign-up (GDPR Article 6(1)(a)).
• •Compliance with legal obligations, for example bookkeeping and medical device obligations (GDPR Article 6(1)(c)).

Data retention

We keep personal data for as long as it is needed for the purpose it was collected for, and thereafter only where a legal obligation requires it. Enquiries that do not lead to a business relationship are deleted when they are no longer relevant.

Data processors

We use service providers who process personal data on our behalf, for example website hosting, database and email delivery. They act only on our instructions and are bound by a data processing agreement.

International transfers

Where a service provider processes personal data outside the EU/EEA, the transfer takes place on a valid legal transfer basis, such as the European Commission's Standard Contractual Clauses.

Your rights

• •Access to the personal data we hold about you.
• •Rectification of inaccurate data.
• •Erasure of your data, where the conditions are met.
• •Restriction of, or objection to, our processing.
• •Data portability, where the conditions are met.
• •Withdrawal of consent at any time, without affecting processing carried out before withdrawal.

Right to complain

You can complain about our processing of your personal data to the competent supervisory authority: Datatilsynet (the Danish Data Protection Agency), Carl Jacobsens Vej 35, 2500 Valby, Denmark.

Contact

Kilde Medic ApS, Breddam 33, 3230 Græsted, Denmark. Email info@kildemedic.com. Telephone +45 70 70 76 17. Privacy enquiries: info@kildemedic.com.